Sheraton Centre Toronto Hotel

123 Queen Street West, Toronto, Canada, M5H 2M9  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Centre Toronto Hotel

Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

CAD 50 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant buffet

Cafe

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Private swimming pool

Spa and relaxation

Jacuzzi

Reflex massage

Solarium

Spa & wellness center

Verified Reviews:

  • Attractive hotel lobby - Bar is great - Starbucks coffee - Large conference centre - Will be back
  • Area is downtown - Service was fine - Comfy bed - Valet parking at $35/day - Way overpriced
  • Free wifi in lounge - Gym was free - Nice pool - Good breakfast - Attached shopping
  • Close to the eaton shopping mall - Rooms were spacious - Clean bathrooms - Free internet
  • Great hotel - Room was very nice - Great view - Staff was helpful - I recommend

Overview

Sheraton Centre Toronto is a stylish hotel offering views over CanStage, Panasonic Theatre and University of Toronto and featuring a patio, a hot tub and an outdoor swimming pool. The hotel occupies 15 floors and was renovated in 2005.

Nestled in the center of Toronto and a 10-minute walk from Union train station. The property lies within 1 km from the city center.

Placed near an oceanarium and restaurants, the hotel offers a ballroom, an indoor swimming pool and a sun deck for on-site relaxation.

A 5-minute walk will take you to King subway station. A mere 5 minutes’ drive from Toronto City Centre.

Rooms

The property comprises 1377 comfortable guestrooms with a great view on the city. Bathrooms are fitted with complimentary toiletries, bath sheets and a hairdryer.

Eat & Drink

Those staying at Sheraton Centre Toronto Hotel can sit down to an award-winning breakfast. A broad variety of Canadian dishes is served at the 24-hour restaurant. The café bar serves grills and snacks. Guests can enjoy a meal in Osgoode Hall and Ruth's Chris Steak House, which are located in a cosmopolitan area, just about 5 minutes’ walk from Sheraton Centre Toronto Hotel.

You can start your day with a buffet breakfast, which costs CAD 28 per person per night. 

Services

Business travelers can avail of a conference room, a photocopier and printers offered on site.

Relax

On-site children facilities feature cots and a pool. On-site fitness facilities include a fitness center and an exercise room.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at CAD 14.95 per day.

Guest Parking

private parking is possible on site at CAD 50 per day.

Number of floors:   15.  Number of rooms:   1377.

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Facilities

General

  • No smoking on site
  • Paid Wi-Fi
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Group check-in/ -out
  • Pets allowed (limited amount or weight)
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Beauty salon
  • Gay friendly
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Pet amenities available
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area
  • Outdoor dining area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Casino
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Solarium
  • Sauna
  • Jacuzzi
  • Reflex massage

Room view

  • Garden view
  • City view
  • Pool view

Room facilities

  • Paid Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Bathtub
  • Hair dryer
  • Room toiletries

Self-catering

  • Mini-fridge

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 18 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Sheraton Centre Toronto Hotel Toronto location
Show big map »

Hotel Address:

123 Queen Street West, Toronto, Canada, M5H 2M9

Get directions
City Center
  • Toronto
    300 m
Airports
Train Stations
  • Toronto Union Station
    800 m
Underground stations
  • Osgoode
    200 m
  • Osgoode Subway Station
    300 m
Restaurants
  • Java House (cuisine: Asian)
    20 m
  • The Keg Steakhouse and Bar - York Street
    200 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    15
  • Number of rooms:
    1377

Hotel Awards

CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Canada

Use Badge

Rooms and availability

Sheraton Centre Toronto photos Room
Traditional Room
Bed type: 2 Queen-size beds or 1 Double bed and 1 Single bed or 1 Single bed
Size: 28 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Spacious light room includes a comfortable work desk area, a small sitting area and a convenient bathroom.

Room facilities
    Sheraton Centre Toronto photos Room Club Room
    Club Room
    Bed type: King-size bed or 2 Queen-size beds or Double beds
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Уютный светлый номер включает комфортабельное рабочее место, небольшую зону отдыха и удобную ванную комнату. Номер предлагает уникальный набор дополнительных услуг и возможность посещения Эксклюзивного клуба.

    Room facilities
      Sheraton Centre Toronto photos Room Junior Suite
      Junior Suite
      Check Prices
      — Less information+ More information

      Spacious light room includes a comfy work desk area, a sitting area and a convenient bathroom.

      Sheraton Centre Toronto photos Room Suite
      Suite
      Bed type: Double beds or King-size bed or Sleeping arrangements for 3 persons
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Contemporary spacious Suite consists of a cozy bedroom, a comfortable well-furnished living room and a convenient bathroom.

      Room facilities
        Sheraton Centre Toronto photos Room King Bedded Parlour Room
        King Bedded Parlour Room
        Check Prices
        — Less information+ More information

        Feel welcome in our spacious King Bedded Parlour room that allow you to kick back, relax and enjoy the moment.

        How to reach hotel

        hotel Sheraton Centre Toronto Hotel Toronto location
        Show big map »

        Hotel Address:

        123 Queen Street West, Toronto, Canada, M5H 2M9

        Get directions
        City Center
        • Toronto
          300 m
        Airports
        Train Stations
        • Toronto Union Station
          800 m
        Underground stations
        • Osgoode
          200 m
        • Osgoode Subway Station
          300 m
        Restaurants
        • Java House (cuisine: Asian)
          20 m
        • The Keg Steakhouse and Bar - York Street
          200 m
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          15
        • Number of rooms:
          1377

        Hotel Awards

        CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Canada

        Use Badge

        Sheraton Centre Toronto Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        Places of interest

        Convention centers

        Monuments and Landmarks

        Historical sites

        • Old City Hall - 100 m

        Museums

        • Campbell House - 200 m
        • Council For Business - 300 m
        • Textile Museum of Canada - 400 m
        • Ontario Society of Artists - 400 m
        • Museum For Textiles - 400 m

        Parks

        • Toronto Parks and Recreation - 100 m

        Halls

        • Arcadian Court - 200 m

        Universities, Institutes

        • Canadian School of Management - 200 m
        • Canadian Securities Institute - 300 m
        • Global Knowledge Network - 300 m
        • Investment Funds Institute - 400 m

        Business areas

        Underground stations

        Local attractions

        • National Ballet of Canada - 1.7 km
          470 Queens Quay West, Toronto
        • Toronto Music Garden - 1.8 km
          475 Queen's Quay W, Toronto
        • Royal Ontario Museum - 2.0 km
          100 Queen's Park Crescent, Toronto
        • Toronto Harbour - 1.8 km
          Bathurst to Leslie, Toronto
        • Distillery Historic District - 1.9 km
          55 Mill Street, Toronto

        Near the hotel

        • New City Hall - 50 m
          100 Queen St. W., Toronto
        • Old City Hall - 200 m
          60 Queen St. W, Toronto
        • Church of the Holy Trinity - 380 m
          10 Trinity Square, Toronto
        • Toronto Entertainment District BIA - 410 m
          100 Simcoe St., Toronto
        • Osgoode Hall - 70 m
          130 Queen St. W., Toronto
        • Campbell House Museum - 260 m
          160 Queen St. W., Toronto
        • Stock Market Place at the Toronto Stock Exchange - 400 m
          Exchange Tower, Toronto

        Restaurants nearby

        • Java House - 20 m

          Address: Queen Street West
          Phone: (416) 504-3025

          71% likes this, based on 43 reviews
          Cuisine: Asian

        • Estiatorio VOLOS - 120 m

          Address: 133 Richmond Street West
          Phone: 416-861-1211

          80% likes this, based on 242 reviews
          Cuisine: Mediterranean, Contemporary, Greek
          Price Range: CAD 23 - CAD 43

        • BnB Toronto - Bistro and Bar - 60 m

          Address: 123 Queen Street West
          Phone: (416) 361-6363

          67% likes this, based on 36 reviews
          Cuisine: American

        • The Keg Steakhouse and Bar - York Street - 200 m

          Address: 165 York Street
          Phone: 416-703-1773

          73% likes this, based on 470 reviews

        • Quinn's Irish Bar & Steakhouse - 100 m

          Address: 96 Richmond Street West
          Phone: 416-367-8466

          68% likes this, based on 127 reviews
          Price Range: CAD 43 - CAD 68

        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          15
        • Number of rooms:
          1377

        Hotel Awards

        CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Canada

        Use Badge

        Hotels nearby
        Rex Hotel Toronto
        2 stars
        0.4 km
        Delta Toronto Hotel
        4 stars
        1.0 km

        Sheraton Centre Toronto Reviews

        Guest reviews are submitted by our customers after their stay at Sheraton Centre Toronto

        Average guest rating

        7.6out of 10
        Fabulous
        Based on 194 reviews

        Guest reviews

        • Group of friends
          9.2

          The beds... Were so comfortable. The mood was calm and relaxing. Decor added to that. Loved it. Wished I had more time to spend at the hotel and use the pool etc. (was on business so quick trip)

          Price? But I think it was in the ball park for the location. I did not have time to shop around.

        • Group of friends
          8.8

          Sheraton was near the Theaters and great shopping mall .

          World like more English Tea .the bed I found little too soft like my bed to be Firm.i found the roam very nice.thankyou.

        • Group of friends
          4.4

          The hotel was a huge disappointment I am in avaition and therefore stay in hotels a great deal to be in a hotel that boosts luxury, and is quite pricey finding painters tape in the walls, cigarette burns in the carpet of a non-smoking room, pubic hair in the shower is not acceptable.there was no avaiable parking despite asking an hour prior if it was avaiablevalt refused to call us a cab, and showed us where the street was, would not help with luggage--2 women in dresses

          Further to this, the hotel boosts an outdoor pool--quite a selling feature on a weekend with 30 degree temperatures. The quests had "claimed" lounge chairs by 0800, and there was nothing available by 1000 though people were not there amenities where that of a motel 6, the room was filthy, no extra toilet paper, mold on the shower curtain. Certainly not worth 275-400 a night! We had to park 2 blocks away, and were denied assistance with bags, as was the request to leave the bags with reception while we walked please forward this to the Sheraton, as I expect a response.

        • Single
          7.0

          Convenience of location. Hotel was clean and staff were friendly although some were a little tightly wound.

          A/C in room was noisy, the only reason it didn't really bother us is we are both heavy sleepers. Otherwise would have been a problem.

        • Family with children
          9.6

          Location n the ambiance

          WiFi is free in the lobby area but u have to pay once u r in the room

        • Family with children
          5.0

          The location

          It was one of my most disappointing hotel experience, and I do travel quite extensively. I booked a suite for me and my family and ended up in a standard room with a kitchen for which i had no use. The room was nothing like the one specified on the reservation and definitely not recently refurbished as advertised by the hotel. The reservation was clear about the number of guests but there was only one bed in the room. The hotel eventually arranged a spare bed to be added in the room but after some negotiation. My overall opinion is that it's an old hotel with average to poor service, surfing on the reputation of the Sheraton name.

        • Single
          5.4

          Newspaper delivery

          The computers at the lobby need cleaning and sanitizing, they are all very sticky and dirty.

        • Single
          9.6

          This hotel was the venue for the conference I was attending - a massive affair coupled with a trade exhibition. This hotel, although large enough to cater for multiple conferences, was able to provide good personal services as expected from a (fully booked) four star hotel. The lobby is a cross between a regular hotel lobby and a busy meeting place with lots of seating for wifi users. Only complaint is the long waits for attention at the reservation desks. This was the same when I stayed four years ago. The preferred guest status includes access to the 43rd floor lounge which hosts the free breakfast and evening drinks and snacks. Location is great for shopping and a good walk to the harbourside activities and the CN Tower. I felt welcome here.

        • Family with children
          9.2

          The staff was very accomidating. When they realized I was travelling with a child, they switched my room because the original room was a little close to the elevator. They wanted to ensure my child had a good nights sleep.

        • Older travelers
          8.8

          Clean, comfortable & well situated. We used it as a place to stay to visit our son who resides a few blocks away from the Sheraton in Toronto.

          Staff was vey attentive and helpful.

        • Older travelers
          8.2

          Excellent location with access to many center points of downtown.

          entrance into the hotel was confusing and difficult. Parking is a problem

        • Family with children
          4.2

          The only good thing was the lobby and the location, other than that it's waste of money. It had a very old interior , I felt that It was the Eighties.

          Bad Smell in the room and the bathroom. Not worth the Star rating. Old furniture. Waste of money

        • Family with children
          9.6

          Very nice hotel and it is close to Eaton center. The room is a bit small.

        • Family with children
          10.0

          The hotel staff went out of their way to accommodate us above and beyond our expectations. The room (we opted for a suite) was spectacular. The facilities and club lounge were top notch.

        • Single
          10.0

          The hotel permits dogs and I needed this as I was driving in from another city for a specialist's appt. for my dog.

        How to reach hotel

        hotel Sheraton Centre Toronto Hotel Toronto location
        Show big map »

        Hotel Address:

        123 Queen Street West, Toronto, Canada, M5H 2M9

        Get directions
        City Center
        • Toronto
          300 m
        Airports
        Train Stations
        • Toronto Union Station
          800 m
        Underground stations
        • Osgoode
          200 m
        • Osgoode Subway Station
          300 m
        Restaurants
        • Java House (cuisine: Asian)
          20 m
        • The Keg Steakhouse and Bar - York Street
          200 m
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Number of floors:
          15
        • Number of rooms:
          1377

        Hotel Awards

        CanadianHOTEL AWARDSRecommendedTorontoSheraton Centre Toronto

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in Canada

        Use Badge